Discord Legal Requests
Number of North American requests: Received: 105,531 Completed: 101,391 Incomplete (due to deletion of an account before closure or an invalid email address): 4,140 Average time to resolution: 5 days This means that it will likely be up to individual companies to review the emergency data requests they receive and decide whether or not to respond. There is simply no way to respond immediately to online requests and carefully check who submitted them online. And when it comes to finding a missing person or protecting someone who is in imminent danger, this verification process may not make sense, even though it could discourage companies from responding to fraudulent requests. They may be more cautious in the future when it comes to providing information in response to these requests, which can be a good thing when fraudulent emergency data requests are on the rise. MSN Online Services encourages law enforcement officers to contact them directly for a copy of their ISP Compliance Guide. Your number is 425-722-1299. Exercising Your Consumer Rights: If you are a California resident, you have the right to (1) opt out of further category information and specific personal information that we have collected and disclosed for business purposes in the past 12 months, (2) deletion of your personal information, and (3) sale of your personal information, where applicable. Details on how to make these requests can be found in the “YOUR DATA RIGHTS AND DECISIONS” section above. We will not discriminate against you if you exercise your rights under the CCPA. More importantly, requiring digital signatures would not solve the problem of compromised government and enforcement accounts used to issue fraudulent data requests. Because just as hackers can steal credentials and gain access to law enforcement email accounts, they could also plausibly steal the credentials needed to issue digital signatures.
There is no simple technical solution to this problem – and non-technical solutions all require taking the time to verify that the request a company receives really comes from the entity that appears to have filed it, a process that undermines the primary purpose of emergency data requests by bypassing the process of obtaining a court order. Number of opt-out requests Since Discord does not sell our users` personal data to third parties, this does not apply. This policy is intended for law enforcement agencies seeking information/records about Discord users. Discord provides user information to law enforcement when we receive an enforceable legal proceeding. Discord cooperates with law enforcement in the event of imminent danger and/or self-harm pursuant to 18 U.S.C. § 2702. We promptly report child pornography and responsible users to the National Centre for Missing and Exploited Children. The laws of some jurisdictions require companies to inform you of the legal basis on which they rely when they use or disclose your personal information. To the extent these laws apply, our legal bases are as follows: As stated on the home page of this section, Search.org`s ISP list should be your first point of contact for any digital investigation involving a preservation letter or search warrant when it comes to taking reasonable steps to serve your legal process. We know that it can be difficult to get the information you need from Internet services and other online content providers.
If you need help in this area, let us know via our support and training center. We can answer your questions about submitting a legal request and help you decipher the results. We have appointed VeraSafe as Discord`s representative in the EEA for data protection matters in accordance with Article 27 of the European Economic Area General Data Protection Regulation. In addition to privacy@discord.com, you can only contact VeraSafe for questions related to the processing of personal data. To make such a request, please contact VeraSafe via this contact form: www.verasafe.com/privacy-services/contact-article-27-representative or by phone at +420 228 881 031. Law enforcement agencies should send any additional questions and/or legal proceedings to the following address: Servers that violate policies against exploitation and unwanted content and regulated or illegal activities are often removed without intermediate warning attempts. Therefore, we see standardized parts of server members being notified when the number of notified and deleted servers for these categories is combined. Please also feel free to contact us if you have any questions about this Privacy Policy or the information practices of the Services. You can contact us as follows: privacy@discord.com.