Can You Report a Business

If the company doesn`t resolve an issue directly, you can file a complaint online with the Texas Attorney General, better Business Bureau, or the Federal Trade Commission. If the issue involves allegations of unfair or misleading trading practices or is otherwise our responsibility – and you are still dissatisfied after making an effort to discuss your disagreement with the merchant – send us your complaint and we will take appropriate action. The Attorney General`s Office receives complaints against legitimate and fraudulent companies. If the complaint is about a legitimate business, you can follow the steps outlined on this page to try to resolve your complaint. A legitimate business is a business that has a physical location that it does not try to hide and a phone number listed in phone books. He announces his address and contact details. It has a history, a future and a reputation to protect. With a legitimate business, always remember that you, the customer, have influence. The management of the company appreciates the goodwill of the customer. So always start by sharing your problem with the company. This office cannot give you personal legal advice. In addition, any information our office receives will be part of our permanent public records, which are governed by Georgia`s Open Documents Act. It can also be shared with the appropriate company or regulatory authority, so you should not include sensitive information such as account numbers or social security numbers.

First, try to work directly with the company. Address your issue to the company`s seller, manager, or customer service representative. Most problems are solved at this level. If an employee isn`t willing or can`t solve your problem, ask to speak to a manager. Be calm and polite. Let`s say the company wants to help. State your problem clearly. Very often, the company will make you an offer to solve the problem.

Often, you can resolve an argument by talking to someone in a position of authority in the company, such as a manager or even the president of the company. You want your business and know that it`s usually easier to solve an argument and keep a good customer than to find a new one. The goal of the Department of Consumer Protection of the Department of Law of Georgia is to make the market safer for all consumers. We represent the State of Georgia as a whole and not all individuals. We encourage you to send us information about alleged illegal business practices that could affect the general public. Many complaints may indicate fraudulent or deceptive behavior in consumer transactions that would allow us to take action on behalf of the state. Any information received by this department will be part of our permanent public archives, which are governed by the Open Archives Law of Georgia. Do not provide sensitive information such as account numbers or social security numbers. Anonymous complaints may be submitted.

The information provided may also be communicated to the company concerned or to the competent supervisory authority. In step 2, you will be asked for information about the company or person who is the subject of your complaint. Mayor Adams signed Emergency Executive Order 98 to declare a state of emergency due to the shortage of infant formula supplies. During the state of emergency in New York, it is illegal for companies to charge excessive prices for goods or services essential to health, safety or well-being. If you think a store, including an online store, has significantly increased the price of infant formula, file a complaint online or call 311 and say “overload.” We look at issues relating to the goods or services you pay for yourself or for your family or household; We cannot consider transactions for investment or profits or most business-to-business transactions. Similarly, many consumer transactions fall under the primary jurisdiction of another government agency at the state, state or local level, and these matters must be referred to that body. Do you have a problem with a company? Nyc Department of Consumer and Worker Protection (DCWP) supports you. DCWP enforces the city`s Consumer Protection Act and uses mediation to help you resolve complaints against a company. Before filing a complaint with the Department of Consumer Protection of the Georgia Department of Law, read our list of the most common consumer problems in our consumption topics from A to Z. Before you take the time to file a complaint with this office, determine the appropriate place to report your problem and whether the Department of the Consumer Protection Division of the Georgia Department of Law is the designated office to deal with it. This will help you get your complaint to the right place the first time and avoid delays. If you can`t get satisfaction from the manager, ask yourself if the business is a franchise or a branch.

You can get results by contacting the company`s head office. Try to send a well-written letter indicating the problem. Include copies (not originals!) of receipts and other documents supporting your case. Consumer transactions under our jurisdiction are those relating to goods or services for which you pay yourself or for your family or household; We cannot consider transactions for investment or profits or between two companies.